Frequently Asked Questions
Everything you need to know about shopping with Disturbia
How long does shipping take?
Standard shipping typically takes 3-5 business days for domestic orders. International shipping times vary by location, generally arriving within 7-14 business days.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging. Please note that return shipping costs are the responsibility of the customer unless the item is faulty.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
How can I track my order?
Once your order has shipped, you will receive an email containing a tracking number and a link to monitor your package's progress in real-time.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping fees and import duties are calculated at checkout based on your specific destination.
Is my personal information secure?
Absolutely. We use industry-standard SSL encryption to protect your data and never store your full credit card information on our servers.